In business today, the biggest challenges rarely stay in one department. A financial decision impacts marketing spend. A marketing campaign drives new customer service inquiries. A poor customer experience can damage brand reputation and, ultimately, the bottom line. Yet, too often, the departments responsible for these areas operate in silos, with disconnected data, processes, and goals.
What if you could bridge these gaps? What if your financial data, customer interactions, and market intelligence could work together, providing a single, unified view of your business?
At Aether Global Solutions, our mission has always been to provide the tools and expertise you need to succeed. To deepen that commitment, we are thrilled to announce that we have formed strategic partnerships with three industry-leading platforms. This is our vision for the connected business, and we’re making it a reality for our partners in the Philippines.
LivePerson
To Transform Your Customer Experience into a Profit Center
Your customers expect instant, effective support, 24/7. Traditional customer service models are often too costly and slow to meet this demand, leading to frustrated customers and missed revenue opportunities.
As a partner with LivePerson, a global leader in Conversational AI, we offer solutions that transform your customer interactions.
Use Cases:
- Automate Conversations: Instantly answer common customer inquiries any time of day.
- Reduce Operational Costs: Deflect high-volume, repetitive questions from your support agents.
- Increase Online Sales: Proactively engage website visitors, answer their questions, and guide them to purchase.
Workiva
For Unshakable Confidence in Your Financial Reporting
The foundation of every strong business is trust in its numbers. In today’s demanding regulatory landscape, relying on manual, spreadsheet-based reporting is not only inefficient but also introduces significant risk.
Through our partnership with Workiva, the world’s leading cloud platform for secure reporting, we address these challenges head-on.
Use Cases:
- Automate and Connect: Unify financial, regulatory, and compliance reports from a single, secure platform.
- Mitigate Risk: Eliminate error-prone manual processes in SEC filings, board books, and audit reports.
- Build Trust: Ensure data is accurate, consistent, and auditable for leadership, boards, and investors.
Konnect Insights
To Master Your Brand's Digital Conversation
In a world driven by social media, understanding what customers are saying about your brand is no longer optional. Fragmented tools leave marketing teams unable to see the full picture or prove their ROI.
Our partnership with Konnect Insights, an all-in-one social media command center, empowers your brand to take control.
Use Cases:
- Gain Total Visibility: Listen to conversations about your brand, products, and competitors across the entire web.
- Manage Efficiently: Engage with all incoming social media comments and messages from a single, unified inbox.
- Analyze Performance: Track sentiment, measure campaign success, and demonstrate the clear ROI of your social media strategy.
Your Strategic Advantage: A Unified View from Aether
While these partnerships create a powerful ecosystem, they represent more than just a grand vision. They represent our commitment to solving your most pressing challenge, right now.
Our enhanced ability means we can act as your strategic partner, whether you need to solve a specific, urgent problem in one area or you’re looking to build a more integrated, long-term strategy. We believe the path to growth starts with solving today’s biggest pains. By aligning your core functions, your business becomes smarter, faster, and more profitable.
We are excited to show you how this new, flexible approach can directly impact your business goals.
Frequently Asked Questions (FAQ)
Q1: Why did Aether partner with these three specific companies?
A: We strategically selected Workiva, LivePerson, and Konnect Insights because they are undisputed leaders in three of the most critical and distinct pillars of modern business: Finance & Compliance, Customer Experience, and Marketing & Brand Reputation. This allows us to offer specialized, best-in-class solutions for your most common and complex challenges, rather than a one-size-fits-all approach.
Q2: How do we know which solution is the right place to start?
A: That’s where our partnership begins. Our process starts with a complimentary discovery session to understand your unique situation. We don’t lead with a product; we lead with your pain points. Whether it’s streamlining your financial reporting, reducing customer service costs, or understanding your market better, we’ll help you identify the area that will deliver the most immediate and significant impact.
Q3: Does our company need to implement all three solutions at once?
A: Not at all. In fact, most of our clients begin by focusing on their single most urgent need. We excel at creating a phased approach that solves today’s problems while building a foundation for the future. We’ll work with you to create a roadmap that makes sense for your budget, timeline, and strategic priorities.
