The Listening Brand

The Listening Brand: Staying Authentic in the AI Era

AI is changing the way brands connect with people—but trust, authenticity, and human insight remain non-negotiable. Come and join us as we dive into how leading businesses are using AI not just to automate, but to truly listen, adapt, and build lasting relationships at scale. Discover how your brand can stay authentic in an AI-driven economy, where customer sentiment shifts in seconds and loyalty is earned through every interaction. Don’t miss out on this opportunity to connect with like-minded individuals and gain valuable knowledge!

What You’ll Learn

  • How leading brands use AI to listen and respond authentically at scale.
  • Practical strategies to balance automation with human insight.
  • The role of trust and transparency in building lasting customer relationships.
  • Emerging trends shaping brand identity and customer loyalty in an AI-driven economy.

Who Should Attend

This roundtable is perfect for:

  • Brand & Marketing Leaders who want to keep their brands authentic and relevant in the AI era.
  • Customer Experience & Insights Leaders looking to turn real-time sentiment into stronger customer relationships.
  • Digital Transformation & Innovation Leaders aiming to balance automation with human creativity and trust.
  • Agency & Consultancy Partners guiding clients on brand identity and customer trust strategies.


Emerging Voices & Community Builders eager to differentiate and build loyal communities in an AI-driven market.

Featured Speakers

Tomohiro R. Tokita Jr

President - Aether Global Technology Inc.

Tomohiro R. Tokita Jr

President - Aether Global Technology Inc.

Tomohiro R. Tokita Jr

President - Aether Global Technology Inc.

Agenda Flow

4:00 – 4:30 PM Registration & Light Refreshments
4:30 – 5:30 PM Keynote Sessions
  • Aether Global: The Human Brand in the Age of AI
  • Salesforce: TBC
  • Konnect Insights: AI-Powered Insights & Customer Experience
5:30 – 5:45 PM Break
5:45 – 6:15 PM Demo
6:15 – 6:45 PM

Panel Discussion: Trust, Identity & the Future of AI in Customer Experience

A moderated conversation with industry leaders on how brands can balance authenticity, scale, and innovation in an AI-driven world.
6:45 – 7:00 PM Interactive Q&A
7:00 PM onwards Networking & Conversations Over Wine

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